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Satellite Installation
Project type
Install satellites as a network backup for service continuity
Location
British Columbia, Canada
The client is a publicly funded healthcare provider in British Columbia, serving over 300,000 people across an area of 600,000 square kilometers and employing over 7,000 individuals throughout the region. However, they relied on a single Internet Service Provider (ISP) in part of their region, and service outages critically impacted patient care. This project aimed to enhance business continuity and client satisfaction. We coordinated the installation of eight satellites in strategic locations to ensure the client could maintain satisfactory service levels. Coordination required timely and effective communication with top-level, mid-level management, and operational staff from various departments.